Gene Wagner Plumbing Co., Inc.

I’m super impressed with the whole experience. Great service on the phone. The plumber was professional and informative. Pricing is very reasonable and was advised upfront. I called a lot of places and even a place who guaranteed same day service wasn’t able to show up. I think being focused only on plumbing adds to all the other great things about this company. I am truly thankful to have been prioritized for the urgent matter we were facing during a big winter storm. This will be the only place I call from now on.

I had a damaged sewer line and these guys are the absolute experts!! And at a reasonable price!! I had a sewer backup during Christmas and another local plumber totally lied and took advantage of me by charging my 3x the going rate. During that evaluation, it was revealed that my sewer line was broken. There was no way I was going to hire those crooks!! A 2nd plumber came out, looked at the break, and sent me a contract to charge me $23,000 to fix the crack!! Are you freakin' kidding me!!!?? How stupid do you think I am!!! So I searched around and found Gene Wagner Plumbing who has been in business for 60 years. I ended up hiring them. They worked with my city to get permits, called the utility company to flag out the lines, and then showed up promptly at 8:00 AM on the day of work. I told the 3 guys that I was really jittery about this since they were going to rip up my lawn, they had to dig 10' down to get to the sewer line....very stressful!! They reassured me that they do this every day and they would take good care of me. And they did!! They know what they are doing. Very efficient. Their price was very reasonable considering the huge equipment they had to use and the hours they put in. On Day 2 the city inspector reviewed the hookup and give the OK that the work had been done correctly. The supervisor took photos of the sewer line hookup and sent them to me as documentation. They filled up the hole....and amazingly the hole was only 3.5 ft wide which was very narrow considering what they were doing - it shows they know how to do this type of work. They did a very good job of cleaning up before they left. Other neighbors gave reviews whining that their fees are excessive which included travel time. No, neighbors, their rates aren't unreasonable - I've been the victim of crooked plumbers who charged huge fees. Plumbers are expensive. Get over it!! Gene Wagner charged me a reasonable fee and they did a great job.

We had a plumbing emergency late at night and this was the only company in all of Milwaukee that I could get to answer my call after midnight! They were at my house first thing the next morning to resolve our issue and did great work at a fair price. We will be keeping Gene Wagner in mind for any future plumbing projects. Great customer service and shocker…. A place that picks up the phone!

Dave and his crew were fabulous to work with! From our initial call for help all the way to the end the entire team was responsive, timely, respectful and kind. They cleaned up and answered all of our questions! We could not have asked for a better experience for our unfortunate situation.

We had an emergency where the toilet was not working. I called in the morning and within 3 hours someone, Dave, was there to do the repair. Professional and caring office staff. He had all the necessary tools, was very respectful and got the fix done within 2 hours. I highly recommend Gene Wagner Plumbing. Affordable and reliable!

Charged travel time. $88/ for half hour travel time PLUS $20 fuel charge. They are located 12 minutes from me. I get charged the travel time from their last job which is further away. Not only do they charge $160-$250 an hour they charge you $75 to bring the snake machine another $175 for the camera. $800 - nearly 4X what i paid last time I had to get the sewer line snaked.

My "emergency" situation was dealt with kindness, consideration, and professionalism. From the woman who answered the phone to the gentleman who came to do what was needed to stop the water from backing up into my basement. I was amazed (and extremely happy) to get a same day appointment. I will recommend Gene Wagner Plumbing to anyone who asks! Thank you!

Angel is the one that came and helped with my plumbing emergency. He was polite and knowledgeable, very fast. It's a bit pricey but worth every penny.